We are on a mission to educate local businesses in order to ensure smiles, savings and solutions.
Merchant Services Done Right started from humble beginnings in 2012 with the founders going door-to-door to speak with local businesses to understand their challenges with payment processing. From ever-increasing prices, hard to read statements, long-term contracts, and long hold times for customer support, we quickly realized there was plenty wrong with merchant services and these businesses deserved better.
That is why Merchant Services Done Right was born. We set out to create the best experience possible for our merchants. Guaranteed rates for life, easy to read statements, no contracts or cancelation fees, free equipment, and a personal representative you can contact 24/7/365: we call that Merchant Services Done Right!
And it is more than just a tagline – it is a way of doing business that informs every decision that we make as a company, including how we treat our agents and ISO Partners. It’s a philosophy that has led thousands of businesses around the country to make the shift to Merchant Services Done Right.
Are you ready?
How we do it right
Complete transparency
We strive to be as transparent as possible, and pride ourselves on sending monthly statements that are not just easy to read, but free of gimmicks, fees and unnecessary line items.
Educational approach
We serve as a resource for small businesses to understand exactly what they are paying for and why. We help our merchants understand where they can adjust and save money.
No rate increases
By keeping our overhead low, we can offer the lowest possible pricing to our customers, and we make a promise to all our merchants that we will never increase our fees for as long as they process with us — ever.
Value our agents
We offer our agents an incredibly competitive revenue share so they can focus on giving fewer customers more of their attention. Our agents are paid for the life of our accounts — no ifs, ands, buts, or long legal mumbo-jumbo about it.
No commitments
We offer an early termination fee coverage program to help businesses get out of any current payment processing contracts, and we will never make you sign a contract (or agree to termination fees) to work with us.
Exceptional Support
We don’t just give you a 1-800 number, we give you a cell phone number. Every one of our merchants gets a personal customer service representative who is available to help on-demand.